---
sourceDocument: Australia Field Service Management
sourceDocumentLink: https://www.servicenow.com/docs/r/field-service-management

 Release :

    - australia

ft:locale :

    - en-US

ft:publication_title :

    - Australia Field Service Management

ft:clusterId :

    - fsm

bundleId :

    - fsm

workflow :

    - Customer and Industry


---

# Resource Scheduling

# Configuring Resource Scheduling {#ariaid-title1}

* Release version: Australia
* 
* Updated March 12, 2026
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read

Create equipment categories and instances to use when assigning crews or work order
tasks.

Assign equipment to crews or work order tasks to ensure crews are appropriately equipped. Add equipment requirements to work order tasks to confirm equipment needs are met. Check in, check out, or report equipment breakdowns on the Now Mobile Agent application.

## Configuration overview {#configure-equipment-scheduling__section_xvf_hfd_kcc}

The steps for setting up resource scheduling are:

1. [Activate Resource Scheduling](https://www.servicenow.com/docs/bZ4MqwskePJzVsdI1MlyaA "You can activate the Resource Scheduling plugin (com.snc.fsm_resource_scheduling) for Field Service Management if you have the admin role. The application includes demo data and installs related ServiceNow Store applications and plugins if they are not already installed.")

   Activate the Resource Scheduling plugin.
2. [Create an equipment category](https://www.servicenow.com/docs/MKKkfPSGBtmv56U7XlRUuA "Create equipment categories to organize types of equipment.")

   Create equipment categories to organize types of equipment that can be assigned to crews.
3. [Create an equipment instance](https://www.servicenow.com/docs/xNAKyU4ERiNy6rgNAt4EKg "Create equipment instances with unique identifiers to assign to crews or work order tasks.")

   Create equipment instances with unique identifiers to assign to crews or work order tasks.
4. [Add skills to an equipment instance](https://www.servicenow.com/docs/r6MJeUBw7dbfYWY5~lMoOg "Add skills to equipment to ensure only skilled, certified, or trained personnel are assigned the equipment.")

   Add skills to equipment to ensure only skilled, certified, or trained personnel are assigned the equipment.
{#configure-equipment-scheduling__ol_idz_hfd_kcc}