---
sourceDocument: Brazil Field Service Management
sourceDocumentLink: https://www.servicenow.com/docs/r/field-service-management

 Release :

    - brazil

ft:locale :

    - en-US

ft:publication_title :

    - Brazil Field Service Management

ft:clusterId :

    - fsm

bundleId :

    - fsm

workflow :

    - Customer and Industry


---

# Filter by territory

# Filter the team calendar by territory {#ariaid-title1}

Release version: Brazil  
Updated September 10, 2026  
![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read  
Filter which agents appear on the team calendar by territory.

## Before you begin

Role required: wm_agent, wm_basic, or wm_manager

## About this task

Whenever you open the team calendar, agents in the territories saved as your default are displayed. Territories are listed as parent territories, with any child territories nested underneath. Select Restore default to return the filter to the territories saved in Settings. Select Clear all to remove the current selection. To limit the filter to one territory at a time, in Settings, turn on
Single select territory. With this setting on, selecting a different territory replaces your previous selection, and selecting a parent territory still applies only that parent. If no default
territory is saved in Settings, the calendar displays all territories.

## Procedure

1. Navigate to Workforce.
   * Managers, navigate to AllField ServiceManagerWorkforce.

   {#filter-by-territory__choices_navigate_managers}
   <!-- -->

   * Agents, navigate to AllField ServiceAgentWorkforce.
   * If Workforce Optimization is installed and activated, managers can navigate to WorkspacesManager WorkspaceWorkforce.
   {#filter-by-territory__choices_navigate_agents}
2. Select the territory filter above the calendar.
3. Select one or more territories from the list.  
   Note:  
   Selecting a parent territory applies only that parent. Its child territories aren't included.
4. Select Apply.  
   The calendar updates to show agents in the selected territories.
**Related tasks**   

* [Set a default territory on the Team calendar](https://www.servicenow.com/docs/rcv2JlzTX4gzBLzFwLlkeQ "Set a specific territory as default to readily access it on the team calendar.")
* [Filter the team calendar by assignment group](https://www.servicenow.com/docs/UJ5ApIOsOOFWgI_WnXtbLA "Filter which agents appear on the team calendar by assignment group.")

*[\>]: and then