---
sourceDocument: Australia Field Service Management
sourceDocumentLink: https://www.servicenow.com/docs/r/field-service-management

 Release :

    - australia

ft:locale :

    - en-US

ft:publication_title :

    - Australia Field Service Management

ft:clusterId :

    - fsm

bundleId :

    - fsm

workflow :

    - Customer and Industry


---

# Publish a schedule plan

# Publish a schedule plan for visibility into team coverage {#ariaid-title1}

* Release version: Australia
* 
* Updated March 12, 2026
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read

Generate a preview of your schedule plan and publish it so that your agents can see
their shifts and schedules ahead of time. You can unpublish a schedule to make changes and
then publish it again.

## Before you begin

Role required: sn_shift_planning.admin

## About this task

You can make a copy of a schedule and update it to create a new schedule. Updates could include modifying the schedule start and end dates as well as adding or removing shifts or agents.

When you make a copy of the schedule, the
following updates are automatically made to the schedule copy:

* The start date is set to the current date and the end date to 30 days from the current date.
* The schedule state changes to Draft. You can make the necessary changes to the shift and click Save.
* The schedule only displays agents in the assignment group of the current logged in user.

{#publish-schedule-plan-wfo-fsm__ul_x5v_vp2_mnb}  
You can also unpublish a schedule make updates, and then publish it again.

* If the start date is the either the current date or had occurred in the past, the schedule state remains as Published and the end date changes to tomorrow.
* If the start date is in the future, the scheduler changes the schedule state and agent schedules to Draft.
{#publish-schedule-plan-wfo-fsm__ul_zjf_1q2_mnb}  
Note:  
If you no longer need a schedule in Draft state, you can click Delete to delete it.

## Procedure

1. Navigate to AllWorkspacesManager Workspace.
2. Click the Schedule icon (![Schedule icon.]()).
3. Generate a schedule preview.  
   1. Click the Team Calendar tab.
   2. Click the Show Schedules icon (![Show Schedules icon.]()) in the contextual side panel.
   {#publish-schedule-plan-wfo-fsm__ol_plp_ksq_snb}The team calendar refreshes and generates the preview when you save a work shift.
4. Publish a schedule.  
   1. Select a schedule and edit it if necessary.
   2. Edit the schedule if necessary and click Save.
   3. Click Save.
   4. Click Publish.
   {#publish-schedule-plan-wfo-fsm__ol_dyl_lsq_snb}

## Result

All the schedules that are in Draft state move to the Published state. You can view
the published schedule in the team calendar.

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