---
sourceDocument: Australia Field Service Management
sourceDocumentLink: https://www.servicenow.com/docs/r/field-service-management

 Release :

    - australia

ft:locale :

    - en-US

ft:publication_title :

    - Australia Field Service Management

ft:clusterId :

    - fsm

bundleId :

    - fsm

workflow :

    - Customer and Industry


---

# Update requirements for the WOT

# Update crew requirements for the work order task in Dispatcher Workspace {#ariaid-title1}

* Release version: Australia
* 
* Updated March 12, 2026
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read

As a dispatcher, you can add or update the number of agents required to perform a
particular type of work to complete the task.

## Before you begin

Ensure that the Needs Crew check
box is selected in the work order task.
Role required: wm_admin, wm_dispatcher

## About this task

The default minimum crew size is two for work order tasks created using the work
order template with the Needs Crew option set to true.

## Procedure

1. Navigate to AllField Service ManagementDispatchingDispatcher Workspace.
2. Click the List icon (![List icon.]()).
3. In the Lists panel, navigate to Work Order TasksMy Work Order Tasks.
4. Open a work order task from the list that is in the Draft or Pending Dispatch state.
5. In the Crew Requirement related list, enter the number of agents needed in the Minimum Crew Size and Recommended Crew Size fields.  
   Note:  
   * The recommended crew size should be equal to or greater than the minimum crew size.
   * The minimum crew size should be equal to or greater than two.
   {#add-crew-size-disp-wrkspc__ul_kn4_3ty_4pb}
6. Click Save.

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