---
sourceDocument: Australia Field Service Management
sourceDocumentLink: https://www.servicenow.com/docs/r/field-service-management

 Release :

    - australia

ft:locale :

    - en-US

ft:publication_title :

    - Australia Field Service Management

ft:clusterId :

    - fsm

bundleId :

    - fsm

workflow :

    - Customer and Industry


---

# Scheduling and assigning equipment to tasks and crews

# Scheduling and assigning equipment to tasks and crews {#ariaid-title1}

* Release version: Australia
* 
* Updated March 12, 2026
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read

Assigning equipment to a work order task ensures that crews or assigned agents are properly equipped for the task.
An administrator must install the Field Service Resource Scheduling plugin (com.snc.resource_scheduling). Resource scheduling is then added to the instance, and dispatchers are able to assign equipment to crews.

For information about configuring Field Service Resource Scheduling plugin, see [Configuring Resource Scheduling](https://www.servicenow.com/docs/GWCvPbJjpIPDKo2qdKuebA "Create equipment categories and instances to use when assigning crews or work order tasks.").  
Dispatchers can assign equipment and resources to crews or tasks.

* Assign equipment to planned crews.
* Assign equipment to task crews.
* Assign equipment to groups.
{#assign-equipment-to-wot__ul_qgp_zxs_wxb}  
Crew leaders can use the Now Mobile agent app to modify their crews or manage their tasks. For more information, see [Crew on ServiceNow Agent](https://www.servicenow.com/docs/FEhw4pZv4ES4TtwwGujfPA "Add equipment or members to your crew using the ServiceNow Agent application.").

* Add, remove, or swap planned crew members.
* Add or remove equipment and agents according to the resource requirements of the task.
{#assign-equipment-to-wot__ul_ipv_jys_wxb}

## Interactions with other features {#assign-equipment-to-wot__section_im1_hll_yxb}

Skills
:   Admins to ensure only skilled, certified, or trained personnel are assigned the equipment. For more information, see [Add skills to an equipment instance](https://www.servicenow.com/docs/r6MJeUBw7dbfYWY5~lMoOg "Add skills to equipment to ensure only skilled, certified, or trained personnel are assigned the equipment.").

Geolocation tracking
:   The latitude and longitude fields (position) of equipment will update according to the status and location of the crew leader. If geo-tracking is enabled for the crew leader, the position of the equipment will update
    based on the positional updates of the crew leader. If geo-tracking is not enabled for the crew leader, the position of the equipment updates to the task location at the start of work. Position is cleared once the
    equipment is checked in.
**Related concepts**   

* [Configuring Resource Scheduling](https://www.servicenow.com/docs/GWCvPbJjpIPDKo2qdKuebA "Create equipment categories and instances to use when assigning crews or work order tasks.")