---
sourceDocument: Australia Field Service Management
sourceDocumentLink: https://www.servicenow.com/docs/r/field-service-management

 Release :

    - australia

ft:locale :

    - en-US

ft:publication_title :

    - Australia Field Service Management

ft:clusterId :

    - fsm

bundleId :

    - fsm

workflow :

    - Customer and Industry


---

# Push a request to Field Service Marketplace

# Push a request to Field Service Marketplace {#ariaid-title1}

* Release version: Australia
* 
* Updated March 12, 2026
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read

Create a marketplace request and push to contractors using Field Service Marketplace.

## Before you begin

Role required: sn_mktplace_core.mktplace_requestor

Ensure that the Field Service Marketplace plugin is active. For more information, see [Activate Field Service Marketplace](https://www.servicenow.com/docs/0txnwRtc9~iy0zEEpGOI2g "You can activate the Field Service Marketplace plugin ( com.snc.fsm_marketplace) for Field Service Management if you have the admin role. The application includes demo data if they aren’t already installed.").

The work order task must have the Marketplace task flag set to true.

## About this task

You can push tasks to contractors on Field Service Marketplace. The following procedure is completed using Playbooks.

## Procedure

1. Navigate to AllField ServiceDispatcherDispatcher Workspace.
2. Select a work order task.
3. Select the More Actions icon (![More actions icon.]()).
4. Select Push to Marketplace.
5. Select an Engagement method.
6. Enter a Start and End time for the request.  
   The start and end fields set the duration the task is available on the marketplace. The default values are based on the lead time and duration fields of the selected engagement method.
7. Select the contractors who can respond to the request.
8. Select Push request.
{#push-task-fsm-mktplc__steps_d2k_4jy_q1c}

## Result

The request is sent to the contractors. Contractors can respond with time or cost estimates depending on the configuration. For more information, see [Create a marketplace engagement method](https://www.servicenow.com/docs/EDIrdhdyWwoQ3CqnkS2d4A "Create a marketplace engagement method to specify how contractors respond to requests.").

## What to do next

After receiving a response, review the responses to assign the task to a contractor or respond with other inquiries. For more information, see [Assign a task to a contractor on Field Service Marketplace](https://www.servicenow.com/docs/nmRYwFF7AvHFw6cogDXbnQ "Review contractor responses then assign the task to a contractor on Field Service Marketplace.").

## Add a contractor to Marketplace participants post-push {#ariaid-title2}

Use the Add Contractor button to add an eligible contractor to the list of marketplace participants once a work order task has already been pushed to Marketplace.

### Before you begin

Role required: sn_mktplace_core.mktplace_requestor

Ensure that the Field Service Marketplace plugin is active. For more information, see [Activate Field Service Marketplace](https://www.servicenow.com/docs/0txnwRtc9~iy0zEEpGOI2g "You can activate the Field Service Marketplace plugin ( com.snc.fsm_marketplace) for Field Service Management if you have the admin role. The application includes demo data if they aren’t already installed.").

The work order task must have already been pushed to Marketplace.

### Procedure

1. Navigate to AllField ServiceDispatcherDispatcher Workspace.
2. Select a work order task that has already been pushed.
3. In Marketplace Participants, select the Add Contractor button and choose the contractor you want added to the list of eligible marketplace participants.

### Result

The contractor you selected has been added to the eligible list of marketplace participants.

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