---
sourceDocument: Brazil Field Service Management
sourceDocumentLink: https://www.servicenow.com/docs/r/field-service-management

 Release :

    - brazil

ft:locale :

    - en-US

ft:publication_title :

    - Brazil Field Service Management

ft:clusterId :

    - fsm

bundleId :

    - fsm

workflow :

    - Customer and Industry


---

# View run summaries

# View Schedule Optimization run summaries {#ariaid-title1}

Release version: Brazil  
Updated September 10, 2026  
![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read  
View run summaries to monitor the status and results of Schedule Optimization runs.

## Before you begin

Schedule Optimization must be configured and at least one optimization run must have been triggered.

Role required: wm_admin

## Procedure

1. Navigate to AllSchedule OptimizationRun Summaries.
2. Review the list of optimization runs.  
   Each row represents one optimization run.
3. Select the Filter icon (![filter icon]()) to filter or sort the list to find specific runs.  
   * Filter by run type (batch or intraday)
   * Filter by status
   * Sort by start or end time
   {#view-optimization-run-summaries__ul_nwr_nlz_m3c}
4. Select the Run ID to open the run summary record and review optimization details.  
   The record displays: Optimization details
   * Run type: Batch optimization, Intraday optimization
   * Task state: assigned, dropped, unassigned, or unchanged
   * Sub-state: such as awaiting details, generating details, or details generated
   * Start time and end time of the optimization run
   * Optimization horizon: start and end dates of the evaluated time period
   * Travel estimate provider
   * Objectives and constraints applied
   {#view-optimization-run-summaries__ul_cgb_zll_23c}
5. **Optional:** View the related list for more optimization details.

   | Tab | Description |
   | Qualifiers | The assignment groups or territories included in the optimization run. |
   | Work Order Tasks | The work order tasks evaluated and processed during the optimization run. |
   | Dropped Technicians | Technicians who were not considered for optimization. Select a technician to view the Run Detail record, which shows the optimization status and resource notes explaining why the technician was excluded from optimization. |
   | Technician Schedules | Schedules for technicians included in the optimization run. |
   | Run Summary Shifts | Shift plans and the tasks assigned to each plan. |
   | Associated Batch Record | The batch configuration associated with the optimization run. |
   | Associated ML Solutions | Machine learning solutions associated with this optimization run. |
   |-|-|

   {#view-optimization-run-summaries__choicetable_cn3_5tb_3kc}  
   Use run summaries to verify optimization results, investigate assignment decisions, and troubleshoot issues identified during optimization.
**Related concepts**   

* [Configuring Schedule Optimization](https://www.servicenow.com/docs/exLesNSFhvQN507LuH75eA "Use Schedule Optimization to automate task assignment, create efficient schedules, and respond to changing conditions as they occur throughout the day.")
* [Optimizing technician schedules at set intervals](https://www.servicenow.com/docs/FC2DKKmotYsmfsnhKm_93A "Efficiently reassign tasks and maximize productivity by continuously running schedule optimization at selected intervals throughout the day.")

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