---
sourceDocument: Brazil Field Service Management
sourceDocumentLink: https://www.servicenow.com/docs/r/field-service-management

 Release :

    - brazil

ft:locale :

    - en-US

ft:publication_title :

    - Brazil Field Service Management

ft:clusterId :

    - fsm

bundleId :

    - fsm

workflow :

    - Customer and Industry


---

# Reference

# Field Service Management reference {#ariaid-title1}

Release version: Brazil  
Updated September 10, 2026  
![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read  
Reference topics provide additional information about Field Service Management components that are installed automatically when you activate the Field Service Management plugin.
* **[Components installed with Field Service Management](https://www.servicenow.com/docs/wdx4qKrpTVr~V6DIZdXnFw)**   
  Several types of components are installed with Field Service Management.
* **[Roles required for Field Service Guided Setup](https://www.servicenow.com/docs/z43MTpU~wlYlxoualZxGPA)**   
  Different roles are required to perform various steps in Field Service Guided Setup.
* **[Section 508 compliance features](https://www.servicenow.com/docs/Seoo5hAdNjcCSIFpiUVfCA)**   
  You can view and interact with the certain Field Service features using Section 508 compliance features.
* **[Work order task fields in the Field Service Contractor application](https://www.servicenow.com/docs/~4xOhs_yz2LyT7xuXcd7Pg)**   
  The Details tab in a work order task provides information about a task that helps an agent or manager to understand the task scope.
* **[Components installed with additional plugins for Field Service Management](https://www.servicenow.com/docs/D5uLjz4mVHfOA8scXWu32g)**   
  Several types of components are installed with the additional plugins for the Field Service Management application.
* **[Schedule Optimization components](https://www.servicenow.com/docs/gvskOZTxLewym58HYkcI0w)**   
  Components installed with Schedule Optimization include tables, roles, constraints, objectives, and properties.
* **[Schedule Optimization travel estimate providers](https://www.servicenow.com/docs/N~4Br86WGysDQYokeRRhxw)**   
  Travel estimate providers used by Schedule Optimization.
* **[Skills table fields](https://www.servicenow.com/docs/aKRnTaVn2K7IOSLB9z~9_A)**   
  Field reference for skills management records in Field Service Management, including Task Skills, User Skills, Group Skills, and User Skill History tables.
* **[Intra-day schedule automation flows and subflows](https://www.servicenow.com/docs/XCCh8~VcL5gcxq8NuVf7cg)**   
  The flows and subflows for configuring intra-day schedule automation.
* **[Task assignees table for crew members or equipment](https://www.servicenow.com/docs/IrToLirh20V433KfTW_bgA)**   
  The task assignees table shows all the crew members or equipment assigned to a given work order task.
* **[Calendar event icons in Dispatcher Workspace](https://www.servicenow.com/docs/v0iez1QRlTNJ7FxcMExeOA)**   
  Become familiar with the icons on calendar events to identify what they indicate.
* **[Map iconography in Dispatcher Workspace](https://www.servicenow.com/docs/0HVS2YaQ6olTNpV6dUcXRQ)**   
  Unique map pins and icons in the dispatch map that mark the location of tasks and agents.
* **[Linear Assets Support properties](https://www.servicenow.com/docs/5msKGYH8egoD4HjdhTgkyA)**   
  Linear assets support for Field Service Management uses the following system properties, which are located in the System Properties \[sys_properties\] table.
* **[Advanced resource filter tables](https://www.servicenow.com/docs/zjVr8N2alAlv9MyKzVVbqw)**   
  The tables that contain the values administrators must enable for dispatchers to use to create resource filters can be found listed below.
* **[Data model for denormalized tables in Field Service Management](https://www.servicenow.com/docs/7nYeN~Pn2ps0GUr6suOwgg)**   
  Use the table below to reference the Field Service Management weekly resource span denormalized table.
* **[Learn about appointment availability settings](https://www.servicenow.com/docs/IHaYuXnPeHXTyAP1udht0w)**   
  Settings in the application configuration determine how the appointment booking feature determines availability.
* **[Learn about task assignment](https://www.servicenow.com/docs/txmmoXFvemLubawVodD7KQ)**   
  The application configuration works with the Field Service Management configuration for task assignment.
* **[Learn about triggers for work schedules](https://www.servicenow.com/docs/V4754ctmSu9azyB_GvwVlQ)**   
  Trigger types determine the initiation of the execution of the work plan.
* **[Field Service Management script includes](https://www.servicenow.com/docs/pNoX0E_s9zirJfow5_4FaQ)**   
  Script includes used in Field Service Management help configure agent scheduling, dispatch operations, part management, integrations, and more.
* **[Field Service Management questionnaires](https://www.servicenow.com/docs/e_GX0H9sCmIuIsEwcHb7ow)**   
  Both survey-based and Smart Assessment questionnaires are available in the ServiceNow Agent mobile application. If a questionnaire is configured as mandatory for a work order task, the task can't be closed until the questionnaire is completed.
* **[GeoJSON format requirements for territory geographies](https://www.servicenow.com/docs/cYrwX228WN9t2ONufmwo0g)**   
  GeoJSON format requirements define the structure, geometry types, and coordinate rules that territory geographies must follow.
* **[Field Service Management glossary](https://www.servicenow.com/docs/spCDGO45lnoIHrIIUN_xVQ#field-service-management-glossary)**   
  Learn about terms and concepts that are unique to Field Service Management.