---
sourceDocument: Australia Field Service Management
sourceDocumentLink: https://www.servicenow.com/docs/r/field-service-management

 Release :

    - australia

ft:locale :

    - en-US

ft:publication_title :

    - Australia Field Service Management

ft:clusterId :

    - fsm

bundleId :

    - fsm

workflow :

    - Customer and Industry


---

# FSM dashboard

# Use the Field Service Management dashboard {#ariaid-title1}

Release version: Australia  
Updated March 12, 2026  
![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read  
The Field Service Management
overview module provides a dispatch map that displays tasks and links to the related task
records.

## Before you begin

Role required: dispatcher

## Procedure

Navigate to AllField ServiceOverview.  
The map view depends on whether or not the Field Service Management
Geolocation Demo Data plugin (com.snc.work_management_geolocation.demo)is
activated.  
The dispatch map view with geolocation enabled groups tasks and agents by
proximity and displays related records in pop-up windows on the map.

The dispatch map view without geolocation enabled shows individual tasks by
state and displays related records in a separate window.  
You can click elements within the reports to obtain more information without leaving the overview page.

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