Template Management for Field Service components

  • Release version: Australia
  • Updated March 12, 2026
  • 1 minute to read

    • Several types of components are installed with the Template Management for Field Service feature, including tables, script includes, and business rules.

    Tables

    Template Management for Field Service adds the following tables.

    Table 1. Table installed with Template Management
    Table Description

    [wm_m2m_template_attribute_map]

    		 Entity to store the work order template attribute mapping.​

    Script Includes

    Template Management for Field Service adds the following script includes.

    Table 2. Script includes installed with Template Management
    Script include Description
    FSMTableMapSourceIdentifierDefaultImpl Implementation class for sn_fsm_adv_tmp.FSMTableMapSourceIdentifier extension point, helps to identify the source of a work order.
    FSMTableMapSourceIdentifierPlannedWorkMgmtImpl Implementation class for sn_fsm_adv_tmp.FSMTableMapSourceIdentifier extension point, helps to determine if the source of a work order is using the planned maintenance template or planned work management template.
    FSMTemplateMgmntDefaultImpl Implementation class for sn_fsm_adv_tmp.FSMTemplateMgmntExtPoint. extension point, enables the work order template to map information from a source table to the appropriate fields in a work order.
    FSMTemplateMgmntHelper Contains utility methods to identify the source record and then map information from the source table to the target table [wm_order].

    Business rules

    Template Management for Field Service adds the following business rules.

    Table 3. Businees rules for Template Management
    Business rule Table Description
    Restrict table map for model

    [wm_m2m_template_attribute_map]

    		 Prevents the user from creating a duplicate record of table mapping to the work order template.