---
sourceDocument: Brazil Field Service Management
sourceDocumentLink: https://www.servicenow.com/docs/r/field-service-management

 Release :

    - brazil

ft:locale :

    - en-US

ft:publication_title :

    - Brazil Field Service Management

ft:clusterId :

    - fsm

bundleId :

    - fsm

workflow :

    - Customer and Industry


---

# Push notifications

# Push notifications on ServiceNow Agent {#ariaid-title1}

Release version: Brazil  
Updated September 10, 2026  
![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read  
Assign tasks and send reminders to Field Service agents using push
notifications.  
Push notifications provide several advantages:

* Agents and technicians can receive actionable push notifications about tasks on their mobile devices.
* Dispatchers and managers can use push notifications to assign tasks to groups or to individual agents and to send reminders.
* Agents and technicians can perform push notification actions from their mobile devices without opening the application, such as accepting or rejecting tasks, part requests, and replying to customer comments on tasks.
* By default, technicians receive the following break related notifications: five minutes before a break starts, when a break starts, and when a break ends.
{#actionable-push-notifications__ul_vbd_ngm_h4b}
**Related tasks**   

* [Configure the Now Mobile Agent application](https://www.servicenow.com/docs/zXz8GNK0_SRre9Ug_CcEdA "Configure the Now Mobile Agent application and customize it for field service agents and dispatchers.")  
**Related topics**   

* [Mobile push notifications](https://www.servicenow.com/docs/access?context=sg-mobile-push-notifications&version=brazil&pubname=brazil-mobile&ft:locale=en-US)
* [Configure actionable push notifications](https://www.servicenow.com/docs/access?context=actionable-push-notification&version=brazil&pubname=brazil-mobile&ft:locale=en-US)