---
sourceDocument: Brazil Field Service Management
sourceDocumentLink: https://www.servicenow.com/docs/r/field-service-management

 Release :

    - brazil

ft:locale :

    - en-US

ft:publication_title :

    - Brazil Field Service Management

ft:clusterId :

    - fsm

bundleId :

    - fsm

workflow :

    - Customer and Industry


---

# Add resources to take proxy actions

# Add resources to take proxy actions {#ariaid-title1}

Release version: Brazil  
Updated September 10, 2026  
![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read  
Add roles or individual users to the default proxy actions policy so more people can perform proxy actions on behalf of their managed agents.

## Before you begin

Role required: sn_fsm_proxy_actn.proxy_admin

## Procedure

1. Select AllField ServiceProxy ConfigurationPolicy.
2. Select the policy called Proxy actions for Managers on behalf of their agents.
3. Choose from the following.

   | Option | Steps |
   | Add roles to take proxy actions | 1. Select the Delegation Policy Roles table. 2. Select New. 3. Select the roles that you want to add. 4. Select Submit. |
   | Add users to take proxy actions | 1. Select the Delegation Policy Delegates table. 2. Select New. 3. On the form, fill in the fields. 4. Select Submit. |
   |-|-|

   {#add-resources-proxy__choicetable_add_resources_proxy}

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