---
sourceDocument: Brazil Field Service Management
sourceDocumentLink: https://www.servicenow.com/docs/r/field-service-management

 Release :

    - brazil

ft:locale :

    - en-US

ft:publication_title :

    - Brazil Field Service Management

ft:clusterId :

    - fsm

bundleId :

    - fsm

workflow :

    - Customer and Industry


---

# Using extension point

# Using extension point for planned work management {#ariaid-title1}

Release version: Brazil  
Updated September 10, 2026  
![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read  
Extension points enable you to extend the functionality of an application and integrate
customizations without altering the application code. Extension points are stored in the
Extension Point \[sys_extension_point\] table.
The Planned Work Management plugin (com.snc.fsm_planned_work_management) adds the global.PlannedMaintenanceExtensionPoint extension point, which creates a logic to create work orders for the planned work
schedule using the enhanced capabilities of Planned work management. For more information on the other extension points for Planned Work Management, see [Extension points in Field Service Management](https://www.servicenow.com/docs/RV9Jy7UuLuUOrw9tK~TA0A "Use extension points to customize various configurations.").  
The default extension points that are provided with an application cannot be modified or deactivated. If modification is necessary, if you have the administrator role, you can do the following:

* Create an implementation of an extension point.
* Make any necessary changes in the implementation.
* Update the order of the implementation to a lower number. The system executes the implementation with the lowest order number.  
  Note:  
  API names used in the implementation must remain the same so the extension point can identify the implementation. Otherwise, an error results.
{#extention-point-template-management__ul_k11_1yz_sqb}
**Related topics**   

* [Using extension points to extend application functionality](https://www.servicenow.com/docs/access?context=extension-points&version=brazil&pubname=brazil-api-reference&ft:locale=en-US)