---
sourceDocument: Brazil Field Service Management
sourceDocumentLink: https://www.servicenow.com/docs/r/field-service-management

 Release :

    - brazil

ft:locale :

    - en-US

ft:publication_title :

    - Brazil Field Service Management

ft:clusterId :

    - fsm

bundleId :

    - fsm

workflow :

    - Customer and Industry


---

# Activate Proxy Actions for Field Service Management

# Activate Proxy Actions for Field Service Management {#ariaid-title1}

Release version: Brazil  
Updated September 10, 2026  
![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read  
You can activate the Proxy Actions for Field Service Management plugin (sn_fsm_proxy_actn) if you have the admin role.

## Before you begin

Role required: admin

## About this task

Proxy Actions for Field Service Management installs the proxy_admin and proxy_agent roles, and the tables used to configure and log proxy actions.

## Procedure

1. Navigate to AllSystem ApplicationsAll Available ApplicationsAll. {#fsm-proxy-action__find-plugins-cmd}
2. Find the Proxy Actions for Field Service Management plugin (sn_fsm_proxy_actn) using the filter criteria and search bar.  
   You can search for the plugin by its name or ID. If you cannot find a plugin,
   you might have to request it from ServiceNow
   personnel.{#fsm-proxy-action__p_cb1_nfg_h1c}
3. Select Install to start the installation process.  
   Note:  
   When domain separation and delegated admin are enabled in an instance, the administrative user must be in the global domain. Otherwise, the following error appears: Application installation is unavailable because another operation is running: Plugin Activation for \<plugin name\>.
   You will see a message after installation is completed. For information about the components installed with a plugin, see [Find components installed with an application](https://www.servicenow.com/docs/access?context=find-components&version=brazil&pubname=brazil-platform-administration&ft:locale=en-US).
{#fsm-proxy-action__steps_xxp_rb1_dkc}

*[\>]: and then