---
sourceDocument: Australia Field Service Management
sourceDocumentLink: https://www.servicenow.com/docs/r/field-service-management

 Release :

    - australia

ft:locale :

    - en-US

ft:publication_title :

    - Australia Field Service Management

ft:clusterId :

    - fsm

bundleId :

    - fsm

workflow :

    - Customer and Industry


---

# Activate

# Activate Field Service Management Access Hours Management {#ariaid-title1}

* Release version: Australia
* 
* Updated March 12, 2026
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read

You can activate the Field Service Management Access Hours Management plugin (com.snc.fsm_access_hours) for Field Service Management if you have the admin role. The application includes demo data and installs related ServiceNow® Store applications and plugins if they are not already installed.{#install-access-hour-fsm__install-access-hour-fsm-info}

## Before you begin

* Field Service Access Hours Management requires the following plugins. Ensure that these plugins are activated before you install Field Service Access Hours Management.

  Required ServiceNow plugins
  :

      Field Service Management
      (com.snc.work_management)
      :   Enables you to manage work requests that are performed
          on location by field service agents. For information,
          see [Activate Field Service Management](https://www.servicenow.com/docs/Mooa7OsLxjPDuo~kp3EO4Q "The Field Service Management (com.snc.work_management) is available as a separate subscription. This plugin activates related plugins, if they are not already active. After Field Service Management is activated, you can also activate additional plugins that provide demo data and enable a variety of features.").

{#install-access-hour-fsm__ul_rpx_wj2_fpb}

Role required: admin.

## Procedure

1. Navigate to AllSystem ApplicationsAll Available ApplicationsAll. {#install-access-hour-fsm__find-plugins-cmd}
2. Find the Field Service Access Hours Management plugin (com.snc.fsm_access_hours) using the filter criteria and search bar.  
   You can search for the plugin by its name or ID. If you cannot find a plugin,
   you might have to request it from ServiceNow
   personnel.{#install-access-hour-fsm__p_cb1_nfg_h1c}
3. Select Install to start the installation process.  
   Note:  
   When domain separation and delegated admin are enabled in an instance, the administrative user must be in the global domain. Otherwise, the following error appears: Application installation is unavailable because another operation is running: Plugin Activation for \<plugin name\>.
   You will see a message after installation is completed. For information about the components installed with a plugin, see [Find components installed with an application](https://www.servicenow.com/docs/access?context=find-components&version=australia&pubname=australia-platform-administration&ft:locale=en-US).
{#install-access-hour-fsm__steps_upx_wj2_fpb}

## Result

The Field Service Management Access Hours Management plugin when activated successfully adds the Access Hours option to the work order task form.

*[\>]: and then