---
sourceDocument: Australia Field Service Management
sourceDocumentLink: https://www.servicenow.com/docs/r/field-service-management

 Release :

    - australia

ft:locale :

    - en-US

ft:publication_title :

    - Australia Field Service Management

ft:clusterId :

    - fsm

bundleId :

    - fsm

workflow :

    - Customer and Industry


---

# Request rejected parts

# Request rejected parts from other stockrooms {#ariaid-title1}

* Release version: Australia
* 
* Updated March 12, 2026
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read

Request parts from other stockrooms that have been rejected by your peer
agents.

## Before you begin

Role required: wm_agent

## About this task

If your peer agent has rejected your request for a single or multiple parts, the part
request will be partially rejected or rejected. You can view the rejected part
requests and request them again from other stockrooms.

## Procedure

1. Open the ServiceNow Agent application.
2. Tap Inventory.
3. Tap My requests.
4. Tap the part request with the state of Rejected or Partially Rejected.
5. In the Parts tab, tap on the rejected part.
6. Tap Request again.
7. In the Request again screen, elect the rejected parts and tap Submit.

## Result

A part request is created in the Draft state.

## What to do next

You can source parts for the part request that is created. For more information, see
[Request inventory](https://www.servicenow.com/docs/J9ShCrm7JtAViHUlcKtdIg#request-inventory "Request inventory when your stock gets low or you need a part for a particular work order.").