---
sourceDocument: Australia Field Service Management
sourceDocumentLink: https://www.servicenow.com/docs/r/field-service-management

 Release :

    - australia

ft:locale :

    - en-US

ft:publication_title :

    - Australia Field Service Management

ft:clusterId :

    - fsm

bundleId :

    - fsm

workflow :

    - Customer and Industry


---

# Equipment

# Equipment on ServiceNow Agent {#ariaid-title1}

* Release version: Australia
* 
* Updated March 12, 2026
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read

Check in, check out, or report broken equipment using the My Equipment applet in the ServiceNow Agent mobile app.

## Check equipment out or in {#ariaid-title2}

Check out or check back in equipment assigned to your work order tasks or crew through the ServiceNow Agent mobile app.

### Before you begin

Role required: wm_agent

### Procedure

1. Navigate to My workMy equipment.
2. Tap an equipment instance.
3. Check the equipment out or in.
   * To check the equipment out, tap Check out.

     The
     equipment status changes to In use.
   * To check the equipment in, tap Check in.

     The equipment status changes to Available. If the
     assigned work order task is complete, the equipment instance can no
     longer be checked out for that task.
   {#check-out-equipment__choices_tlv_24v_dwb}

## Report broken equipment {#ariaid-title3}

Report breakdowns of equipment assigned to your work order tasks or crew through the ServiceNow Agent mobile app.

### Before you begin

Role required: wm_agent

### Procedure

1. Navigate to My workMy equipment.
2. Tap an equipment instance.
3. Tap Report breakdown.
4. In the Description field, provide details about the breakdown.
5. Tap Submit.
{#report-broken-equipment__steps_rzx_2lk_dwb}

### Result

The equipment status changes to Unavailable and can no longer
be checked in nor out.

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