---
sourceDocument: Brazil Field Service Management
sourceDocumentLink: https://www.servicenow.com/docs/r/field-service-management

 Release :

    - brazil

ft:locale :

    - en-US

ft:publication_title :

    - Brazil Field Service Management

ft:clusterId :

    - fsm

bundleId :

    - fsm

workflow :

    - Customer and Industry


---

# View task SLA status

# View task SLA status {#ariaid-title1}

Release version: Brazil  
Updated September 10, 2026  
![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read  
Managers can quickly view task SLA to address those that are breached, or at risk for being breached.

## Before you begin

Role required: wm_manager, sn_fsm_tp.fsm_territory_resource_manager

## About this task

Administrators can configure what is defined as Risk of breach using the script includes. For more information, see [Field Service Manager Mobile script includes](https://www.servicenow.com/docs/11ojA0qmocbW2_pUpli3MQ "Update the script includes if you want to change the base system value.").

## Procedure

1. Open Field Service Manager Mobile.
2. Tap the SLA status that you want to view from the Home tab.  
   {#view-sla-manager__table_d1f_y5f_fhc__entry__2}

   | SLA status | Description |
   |-|-|
   | Breached | Shows tasks with a breached SLA status. |
   | Risk of breach | Shows tasks at risk of breaching the SLA. By default, tasks show as Risk of breach starting 4 hours before the window end of the task. |
   | Paused | Shows tasks with a paused SLA status. |
   [Table 1. SLA statuses]

   {#view-sla-manager__table_d1f_y5f_fhc}