---
sourceDocument: Brazil Field Service Management
sourceDocumentLink: https://www.servicenow.com/docs/r/field-service-management

 Release :

    - brazil

ft:locale :

    - en-US

ft:publication_title :

    - Brazil Field Service Management

ft:clusterId :

    - fsm

bundleId :

    - fsm

workflow :

    - Customer and Industry


---

# View the tasks assigned to an agent

# View the tasks assigned to an agent {#ariaid-title1}

Release version: Brazil  
Updated September 10, 2026  
![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read  
View an agent's assigned tasks and monitor their workload throughout the day.

## Before you begin

Role required: wm_manager, sn_fsm_tp.fsm_territory_resource_manager

## Procedure

1. Open Field Service Manager Mobile and tap Teams.
2. Tap the assignment group or territory that the Field Service agent you want to manage is part of.
3. Tap the clipboard icon ![clipboard]() next to the agent whose assigned tasks you want to see.
4. Choose from the following.

   | Selection | Action |
   | Tap the work order task | To open the work order task details. |
   | Tap the location icon (![task location]()) next to a task | To see where the task is located on the map. |
   | Tap the map icon (![map location]()) | To see all tasks locations on the map. |
   |-|-|

   {#view-tasks-for-agent__choicetable_fqx_ykr_2hc}