Manage work configurations

Manage work configurations to ensure the configurations refer to the appropriate task tables and appear in the selected Service Management (SM) configurations.

Before you begin

Role required: admin

Procedure

1. Navigate to All > Field Service > Administration > Work Configurations
2. Select a work configuration to manage.
3. On the form, fill in the fields.

   Table 1. Work Configuration form

   Field	Description
   Name	Name of the work configuration.
   Task table	Name of the task table.
   SM Configuration	Name of the SM configuration.
   Description	Description of the work configuration.
   Active	Option to indicate whether the work configuration is available for selection.
   Config Type	Configuration type for the work configuration.
   Work Type Category	Work type category for the selected work configuration

4. Select Update.