---
sourceDocument: Australia Field Service Management
sourceDocumentLink: https://www.servicenow.com/docs/r/field-service-management

 Release :

    - australia

ft:locale :

    - en-US

ft:publication_title :

    - Australia Field Service Management

ft:clusterId :

    - fsm

bundleId :

    - fsm

workflow :

    - Customer and Industry


---

# Service Locations

# Configuring Field Service with Service Locations {#ariaid-title1}

* Release version: Australia
* 
* Updated March 12, 2026
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read

Install and set up Field Service with Service Locations to add and verify service locations on demand.

The following tasks provides general steps to set up the Field Service with Service Locations feature.

## Configuration overview {#Configuring-service-location__section_tfk_cbn_g1c}

The steps for configuring Field Service with Service Locations are:

1. [Activate Field Service with Service Locations Support](https://www.servicenow.com/docs/BklsFY5202tMb_oODhvJNQ "You can activate the Field Service with Service Locations Support (com.snc.fsm_service_locations) plugin if you have the admin role. The application includes demo data and installs related plugins if they are not already installed.")

   You can activate the Field Service with Service Locations Support (com.snc.fsm_service_locations) plugin if you have the admin role. The application includes demo data and
   installs related plugins if they are not already installed.
2. [Mapping a service location to a parent location](https://www.servicenow.com/docs/_lmEZttAFoPFofJMANxiOw "Map a service location to a parent location by setting parent determination rules.")

   Map a service location to a parent location by setting parent determination rules.
3. [Set the default validation option for service locations](https://www.servicenow.com/docs/cM3GHAKZU9_FwGpD97XHOA "Set the default validation option that will be used when adding locations to a work order or work order task.")

   Set the default validation option that will be used when adding locations to a work order or work order task.
4. [Customize fields for mapping location](https://www.servicenow.com/docs/I071pRQR4KlenyvkvWVwYA "Customize ad-hoc fields for setting location appropriate location for work orders pr work order tasks when you add location using map interface.")

   Customize ad-hoc fields for setting location appropriate location for work orders pr work order tasks when you add location using map
   interface.
5. [Add Service Locations functionality to a work order catalog item in the Customer Service Portal](https://www.servicenow.com/docs/8WPLdMpK_LoGwRfvuuCv8A "Add Service Locations functionality to a work order or work order task catalog item to enable the ability to add a location on demand.")

   Add Service Locations functionality to a work order or work order task catalog item to enable the ability to add a location on demand.
6. [Set the limit of maximum service locations added per day](https://www.servicenow.com/docs/sMqKY3hz~w5d_2yugRQK9w "Set the limit of maximum service locations that can be added per day by an external user.")

   Set the limit of maximum service locations that can be added per day by an external user.
7. [Set the default location on a map](https://www.servicenow.com/docs/pqNPyADCB16vsUWU6Mkkgw "Set the initial default location for a service location on a map.")

   Set the initial default location for a service location on a map.
{#Configuring-service-location__ol_qpd_gdw_lcc}