Configuring resources for territories

  • Release version: Australia
  • Updated March 12, 2026
  • 1 minute to read
  • Configure resources for territories effortlessly by linking them to groups.

    These groups, consisting of qualifiers, dispatchers, agents, and crews, work together to efficiently assign tasks. Whether it's assigning an individual agent or a whole crew, the logical flow ensures tasks go to active territory members best suited for the job.