---
sourceDocument: Australia Field Service Management
sourceDocumentLink: https://www.servicenow.com/docs/r/field-service-management

 Release :

    - australia

ft:locale :

    - en-US

ft:publication_title :

    - Australia Field Service Management

ft:clusterId :

    - fsm

bundleId :

    - fsm

workflow :

    - Customer and Industry


---

# Configure resources

# Configuring resources for territories {#ariaid-title1}

* Release version: Australia
* 
* Updated March 12, 2026
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read

Configure resources for territories effortlessly by linking them to groups.

These groups, consisting of qualifiers, dispatchers, agents, and crews, work together to efficiently assign tasks. Whether it's assigning an individual agent or a whole crew, the logical flow ensures tasks go to active territory
members best suited for the job.