---
sourceDocument: Brazil Field Service Management
sourceDocumentLink: https://www.servicenow.com/docs/r/field-service-management

 Release :

    - brazil

ft:locale :

    - en-US

ft:publication_title :

    - Brazil Field Service Management

ft:clusterId :

    - fsm

bundleId :

    - fsm

workflow :

    - Customer and Industry


---

# Create event types

# Create event types to display on the team calendar with Workforce Optimization for Field Service {#ariaid-title1}

Release version: Brazil  
Updated September 10, 2026  
![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read  
Create multiple events from the same category and add them to the team calendar with
Workforce Optimization for Field Service.

## Before you begin

Role required: sn_shift_planning.admin

## About this task

The following event category configurations are available by default:

* Work
* Meeting
* Training
* Break
* Time Off
* Actual Work
* Personal
{#create-evet-types-wfo-fsm__ul_i5f_14v_1wb}

## Procedure

1. Navigate to AllWorkforce Optimization for Field ServiceSchedulingEvent Configuration.
2. Click New.
3. On the form, fill in the fields.

{#create-evet-types-wfo-fsm__table_rbj_ymv_1wb__entry__2}

| Field | Description |
|-|-|
| Name | Unique name for the event type. |
| Category | Type of event, for example, meeting, break, or time off. |
| Priority Order | Priority of the event type that you want to exclude from the coverage. The higher the number the higher the priority. For example, say you are attending a work event for four hours in a day. You have marked that time window both as time off and as a meeting event type. If time off has a higher order of priority, then the application excludes that event type from coverage. |
| Color | Color that identifies this type of event in the team calendar. |
[Table 1. Event Type]

{#create-evet-types-wfo-fsm__table_rbj_ymv_1wb}

4. Click Submit.

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