---
sourceDocument: Brazil Financial Services Operations
sourceDocumentLink: https://www.servicenow.com/docs/r/financial-services-operations

 Release :

    - brazil

ft:locale :

    - en-US

ft:publication_title :

    - Brazil Financial Services Operations

ft:clusterId :

    - finso

bundleId :

    - finso

workflow :

    - Customer and Industry


---

# Activate Mastercard Spoke

# Activate Mastercard Spoke {#ariaid-title1}

Release version: Brazil  
Updated September 10, 2026  
![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read  
Activate the Mastercard Spoke in Integration Hub from the ServiceNow Store, enabling organizations to manage the full card dispute life-cycle. You can then use the spoke to efficiently search transactions, create claims, and process chargebacks, pre-arbitration, and
arbitration case filings.

## Before you begin

Role required: admin

## Procedure

1. Navigate to AllProcess AutomationFlow Designer.
2. To customize the connection configuration, access the connection settings in Flow DesignerConnections and select Mastercard.  
   For more information on how to update the connection configuration, see [Mastercard Spoke](https://www.servicenow.com/docs/access?context=mastercard-spoke&version=brazil&pubname=brazil-integrate-applications&ft:locale=en-US).
{#activate-mastercard-spoke__steps_ej5_3t3_11c}

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