---
sourceDocument: Brazil Financial Services Operations
sourceDocumentLink: https://www.servicenow.com/docs/r/financial-services-operations

 Release :

    - brazil

ft:locale :

    - en-US

ft:publication_title :

    - Brazil Financial Services Operations

ft:clusterId :

    - finso

bundleId :

    - finso

workflow :

    - Customer and Industry


---

# Components installed

# Components installed with Dispute Rules Content Pack for Visa {#ariaid-title1}

Release version: Brazil  
Updated September 10, 2026  
![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read  
Several types of components are installed with the installation of the Dispute Rules Content Pack for Visa plugin.  
Note:  
The Dispute Rules Content Pack for Visa application is dependent on the Financial Services Card Operations application.

## Plugins {#components-installed-with-dispute-rules-content-pack-for-visa__section_tyl_wrv_s1c}

{#components-installed-with-dispute-rules-content-pack-for-visa__table_zvn_hpc_ks__entry__2}

| Plugin | Description |
|-|-|
| Financial Services Card Operations \[com.sn_bom_credit_card\] | Enables quick processing of credit card applications and card transaction disputes. |
[Table 1. Plugins for Dispute Rules Content Pack for Visa]

{#components-installed-with-dispute-rules-content-pack-for-visa__table_zvn_hpc_ks}

## Tables installed {#components-installed-with-dispute-rules-content-pack-for-visa__section_wx4_lrv_s1c}

{#components-installed-with-dispute-rules-content-pack-for-visa__table_f2h_prv_s1c__entry__2}

| Table | Description |
|-|-|
| Dispute Intake \[sn_bom_credit_card_dispute_intake\] | Stores all Visa Dispute Questionnaire questions and responses. Extends the Intake Form \[sn_evnt_inq_qtn\] table. |
| Cardholder Dispute Intake \[sn_bom_credit_card_cardholder_dispute_intake\] | Stores Visa Dispute Questionnaire questions and responses submitted by consumers, such as a dispute playbook on a service portal. See [Create a dispute case with Dispute Intake in Portal](https://www.servicenow.com/docs/XMftMvktS9d_TKMml9lVxg "Whether you're a contact or a consumer, you can create a dispute case with a step-by-step guidance for the case flow process in either the Customer Service Portal or Consumer Service Portal, respectively.") for more information. Extends the Dispute Intake \[sn_bom_credit_card_dispute_intake\] table. |
[Table 2. Tables installed with the Dispute Rules Content Pack for Visa]

{#components-installed-with-dispute-rules-content-pack-for-visa__table_f2h_prv_s1c}

## Tables referenced by chargeback eligibility rules {#components-installed-with-dispute-rules-content-pack-for-visa__section_cbrules_tbl_ref}

Note:  
The tables in this section aren't installed by the Dispute Rules Content Pack for Visa application. They are owned by other applications that the Dispute Rules Content Pack for Visa application depends on. See [Tables installed](https://www.servicenow.com/docs/xUgizlL_InoLLTx3NhqJVw#components-installed-with-dispute-rules-content-pack-for-visa__section_wx4_lrv_s1c) for the tables this application installs.
{#components-installed-with-dispute-rules-content-pack-for-visa__table_cbrules_tbl_ref__entry__3}

| Table | Owning application | Role in chargeback eligibility rules |
|-|-|-|
| Card Transaction \[sn_bom_card_transaction\] | Financial Services Operations Core \[sn_bom\] | The core financial transaction record. Nearly every eligibility rule evaluates fields on this table, including authorization amounts, settlement amounts, and merchant details. |
| Disputes Transaction \[sn_bom_credit_card_disputes_transaction\] | Financial Services Card Operations \[sn_bom_credit_card\] | The per-transaction dispute record. This is the entry point every chargeback eligibility rule evaluates against. |
| Dispute Intake \[sn_bom_credit_card_dispute_intake\] | Financial Services Card Operations \[sn_bom_credit_card\] | Dispute intake questionnaire responses. Decision-table conditions reference this table directly to determine eligibility based on the agent's or customer's answers. |
| Cardholder Dispute Intake \[sn_bom_credit_card_cardholder_dispute_intake\] | Financial Services Card Operations \[sn_bom_credit_card\] | Portal-submitted dispute intake questionnaire responses. Extends the Dispute Intake table. |
[Table 3. Tables referenced by chargeback eligibility rules in Dispute Rules Content Pack for Visa]

{#components-installed-with-dispute-rules-content-pack-for-visa__table_cbrules_tbl_ref}