---
sourceDocument: Brazil Financial Services Operations
sourceDocumentLink: https://www.servicenow.com/docs/r/financial-services-operations

 Release :

    - brazil

ft:locale :

    - en-US

ft:publication_title :

    - Brazil Financial Services Operations

ft:clusterId :

    - finso

bundleId :

    - finso

workflow :

    - Customer and Industry


---

# Properties installed

# Properties installed with Financial Services Card Operations {#ariaid-title1}

Release version: Brazil  
Updated September 10, 2026  
![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read  
Properties that control the behavior of the Financial Services Card Operations application.
Note:  
To open the System Properties \[sys_properties\] table, enter <kbd class="ph userinput">sys_properties.list</kbd> in the navigation filter.

You can submit your changes by selecting Save.  
{#properties-installed-card-ops__table_dcc_wt1_gmb__entry__2}

| Property | Description |
|-|-|
| Enable Mastercard integration sn_bom_credit_card.is_mastercard_integration_enabled | Enables or disables the integration of Mastercard's Mastercom APIs into the Dispute Management workflow. * Type: true \| false * Default value: False * Location: AllCard OperationsAdministrationProperties * Learn more: [Managing disputes integrated with Mastercard](https://www.servicenow.com/docs/IObMomE1McdB2WC69FbuGQ "The integration of Mastercard APIs into Dispute Management enables you to resolve card disputes faster and more efficiently.") {#properties-installed-card-ops__ul_zgc_wbn_ghc} |
| Enable Visa integration sn_bom_credit_card.is_visa_integration_enabled | Enables or disables the integration of Visa's VROL APIs into the Dispute Management workflow. * Type: true \| false * Default value: False * Location: AllCard OperationsAdministrationProperties * Learn more: [Managing disputes integrated with Visa](https://www.servicenow.com/docs/pSdxy3DlxH_cixMX4wA8ig "The Dispute management workflow integrates with subflows that communicate with Visa, supporting an end-to-end dispute lifecycle from raising an initial dispute to final resolution. These subflows can help you meet Visa's chargeback deadlines and ensure successful dispute resolution.") {#properties-installed-card-ops__ul_tnh_tgs_tkc} |
| Dispute categories enabled for multiple transaction selection\[TBD: property name\] | Specifies the dispute categories for which multiple transactions can be selected in a single dispute case during intake. Applies to the agent workspace and the customer portal. * Type: \[TBD\] * Default value: \[TBD\] * Location: AllCard OperationsAdministrationProperties * Learn more: [About dispute intake](https://www.servicenow.com/docs/Gs00XojlzIPE6vWCqaDjyA "The dispute intake process is designed to capture the relevant information required for capturing dispute details. This can be through the customer or consumer service portal, agent workspace, or via Disputes intake via Virtual Agent.") {#properties-installed-card-ops__ul_mtx_cat_ndc} |
| Apply common questionnaire answers to disputed transactions\[TBD: property name\] | Enables or disables the automatic application of common questionnaire answers to each transaction in a dispute case that has multiple transactions. When disabled, answers must be provided for each transaction separately. * Type: \[TBD\] * Default value: \[TBD\] * Location: AllCard OperationsAdministrationProperties * Learn more: [About dispute intake](https://www.servicenow.com/docs/Gs00XojlzIPE6vWCqaDjyA "The dispute intake process is designed to capture the relevant information required for capturing dispute details. This can be through the customer or consumer service portal, agent workspace, or via Disputes intake via Virtual Agent.") {#properties-installed-card-ops__ul_mtx_ans_ndc} |
| Number of hours (before end date) to unblock credit card for a temporary block credit card request sn_bom_credit_card.reserverd_hours_to_unblock_credit_card | For an unblock credit card (for limited time) request, the system automatically creates a new case to unblock the blocked credit card at the specified number of hours before the end date in the request. * Type: integer * Default value: 8 * Location: AllCard OperationsAdministrationProperties * Learn more: [Blocking a credit card](https://www.servicenow.com/docs/mCBqMGCVH1cy1ML6YbOohA "Credit card agents can work on a credit card case that blocks a customer's credit card as per the service request.") {#properties-installed-card-ops__ul_dxv_4ft_ylb} |
| Number of hours (before the end date) to revert the credit limit for a temporary increase credit limit request sn_bom_credit_card.reserverd_hours_to_update_credit_limit | For a temporary increase credit limit request, the system automatically creates a new case to revert the credit limit of the card at the specified number of hours before the end date in the request. * Type: integer * Default value: 8 * Location: AllCard OperationsAdministrationProperties * Learn more: [Reset the credit limit for a customer](https://www.servicenow.com/docs/CFNrzHB~HJ96rGap1eV8Fg "Revert a card's credit limit to its original limit for a customer who requested a temporary increase in the credit limit.") {#properties-installed-card-ops__ul_e5c_px1_gmb} |
[Table 1. Properties for Financial Services Card Operations]

{#properties-installed-card-ops__table_dcc_wt1_gmb}

*[\>]: and then