---
sourceDocument: Australia Financial Services Operations
sourceDocumentLink: https://www.servicenow.com/docs/r/financial-services-operations

 Release :

    - australia

ft:locale :

    - en-US

ft:publication_title :

    - Australia Financial Services Operations

ft:clusterId :

    - finso

bundleId :

    - finso

workflow :

    - Customer and Industry


---

# Individual Life Servicing

# Individual Life Servicing {#ariaid-title1}

Release version: Australia  
Updated March 12, 2026  
![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read  
The ServiceNow®
Individual Life Servicing application (sn_ins_indiv_life) gives your organization the tools to quickly update and maintain individual life and disability insurance
policies.

## Request apps on the Store {#individual-life-servicing__id_bcn_f2q_snb}

Visit the [ServiceNow Store](https://store.servicenow.com/sn_appstore_store.do#!/store/home) to view all the available apps, and for information about submitting requests to the store. For cumulative release notes information for all released apps, see the [ServiceNow Store version history release notes](https://www.servicenow.com/docs/r/store-release-notes/sn-store-release-notes.html).{#individual-life-servicing__inline-send-to-store}

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| [Explore Learn about how customers and insurance agents use Individual Life Servicing.](https://www.servicenow.com/docs/fNt9X_vfD5DTxiwyT7syDg "Contributors, processors, and underwriters can manage individual life and disability insurance policies, creating cases to initiate and complete insurance workflow tasks.") | [ConfigureConfigure Individual Life Servicing.](https://www.servicenow.com/docs/GdaNCtmlZyKgkOCs62Hz8A "Review the components that are installed with the Individual Life Servicing application and modify as needed for your organization's business needs.") |
| [Reference Get details about components such as roles, tables, plugins, and store applications that are installed.](https://www.servicenow.com/docs/6YCqpafIa8j9rr_OI50iew "Several types of components are installed with activation of the Individual Life Servicing plugin, including tables and user roles.") | [Analytics and Reporting Monitor key statistics and track performance with preconfigured dashboard.](https://www.servicenow.com/docs/wapKkBmedMIJ8ETdbMUmRA "Individual Life Servicing contains preconfigured dashboards with actionable data visualizations that can help your organization improve your business processes and quantify the value of self-service.") |
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