---
sourceDocument: Australia Financial Services Operations
sourceDocumentLink: https://www.servicenow.com/docs/r/financial-services-operations

 Release :

    - australia

ft:locale :

    - en-US

ft:publication_title :

    - Australia Financial Services Operations

ft:clusterId :

    - finso

bundleId :

    - finso

workflow :

    - Customer and Industry


---

# Enable the claim workspace

# Enable the claim workspace for Individual Life Claims {#ariaid-title1}

* Release version: Australia
* 
* Updated March 12, 2026
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read

Enable the claim workspace page on the claim case so that a claims manager or adjuster can view the page in Individual Life Claims.

## Before you begin

Role required: admin

## Procedure

1. Navigate to AllNow Experience FrameworkUI Builder.
2. In the Search field, search for CSM/FSM Configurable Workspace.
3. In CSM/CSM/FSM Configurable Workspace, enable the CSM default record page.  
   For more information, see .
4. From the CSM default record page, set the page order.
5. Set the variant conditions and audience on the following record pages.

   | Claims page variant | Navigation to page records |
   | Claim workspace page | 1. In the Search field, search for CSM default record post-Details. 2. In the Pages and variants table, navigate to the page collection: Claim workspaceIndiv Life Claim WorkspaceSettings. {#enable-claim-workspace-for-individual-life-claims__ol_jwd_bs4_sbc} |
   |-|-|

   {#enable-claim-workspace-for-individual-life-claims__choicetable_zkh_1dq_4bc}

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