---
sourceDocument: Brazil Financial Services Operations
sourceDocumentLink: https://www.servicenow.com/docs/r/financial-services-operations

 Release :

    - brazil

ft:locale :

    - en-US

ft:publication_title :

    - Brazil Financial Services Operations

ft:clusterId :

    - finso

bundleId :

    - finso

workflow :

    - Customer and Industry


---

# Set up

# Set upFinancial Services Operations Integration with Guidewire {#ariaid-title1}

Release version: Brazil  
Updated September 10, 2026  
![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read  
You can integrate a ServiceNow instance with your Guidewire account so that you can access policy and claims information in the insurance core system.

## Before you begin

Role required: admin

To set up your integration, complete the following application setup actions.

## Procedure

1. Install the Personal Lines Claims or Commercial Lines Claims plugins as needed.  
   For more information about installing Personal Lines Claims, see [Install Personal Lines Claims](https://www.servicenow.com/docs/z4qlNZsA4qeDygMnyweKXg "If you have the admin role, you can install the Personal Lines Claims application (sn_ins_claim_pers). The application includes demo data and installs related ServiceNow Store applications and plugins if they are not already installed.").

   For more information about installing Commercial Lines Claims, see [Install Commercial Lines Claims](https://www.servicenow.com/docs/p~c0z6zAYzgnLvgNNuHixg "If you have the admin role, you can install the Commercial Lines Claims application (sn_ins_claim_cml).The application installs related ServiceNow Store applications and plugins if they aren’t already installed.").
2. Request an Integration Hub subscription.  
   To learn how, see [Request Integration Hub](https://www.servicenow.com/docs/access?context=request-ih-overview&version=brazil&pubname=brazil-integrate-applications&ft:locale=en-US).
3. Install the Financial Services Operations Integration with Guidewire application from the ServiceNow Store, which automatically activates the Guidewire spoke.  
   For more information on how to integrate and set up a ServiceNow instance with your Guidewire account, see [Guidewire Spoke](https://www.servicenow.com/docs/access?context=guidewire-spoke&version=brazil&pubname=brazil-integrate-applications&ft:locale=en-US).