---
sourceDocument: Australia Financial Services Operations
sourceDocumentLink: https://www.servicenow.com/docs/r/financial-services-operations

 Release :

    - australia

ft:locale :

    - en-US

ft:publication_title :

    - Australia Financial Services Operations

ft:clusterId :

    - finso

bundleId :

    - finso

workflow :

    - Customer and Industry


---

# Spokes

# Integrating with spokes {#ariaid-title1}

* Release version: Australia
* 
* Updated March 12, 2026
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read

By integrating spokes with the Financial Services Operations (FSO) applications, flow designers can provide the actions within Workflow Studio for specific applications.

A spoke is a scoped application containing Workflow Studio content dedicated to a particular application or record type. You can integrate a ServiceNow application with a FSO banking application spoke such as Financial Services Operations Integration with Jack Henry jXchange
Socure, or FRISS.  
{#spokes__table_obp_f3b_lbb__entry__3}

| Plugin name | What you can do | Plugin directory |
|-|-|-|
|   | Access customer credit history, fraud alerts, digital identity verification, and transaction screening to enhance risk checks and onboarding workflows. | \[com.sn_equifax_spoke\] |
|   | View merchant details, control subscriptions, and manage disputes with access to digital receipts and transaction data. | \[com.sn_ethoca_spoke\] |
|   | Automate account management, transaction processing, and fraud detection by adding financial process actions to flows. | \[com.sn.jha.spoke\] |
|   | Improve onboarding and authentication by validating user identity, performing risk assessments, and detecting fraud. | \[com.sn_socure_spoke\] |
|   | Search transactions, create claims, and process chargebacks as part of the Mastercard dispute handling process. | \[com.sn_mastercard_spoke\] |
|   | Automate Visa card dispute processes by invoking Visa APIs for end-to-end case management. | \[com.sn_visa_spoke\] |
|   | Resolve pre-disputes, prevent chargebacks, and manage the dispute resolution process efficiently. | \[com.sn_verifi_spoke\] |
[Table 1. FSO banking application spoke details]

{#spokes__table_obp_f3b_lbb}  
{#spokes__table_wt3_hrr_5xb__entry__3}

| Spoke | What you can do | Plugin |
|-|-|-|
|   | Detect fraud and assess risk by analyzing customer data, identifying suspicious activity, and triggering fraud alerts. Integrate these actions into your workflows to enhance fraud prevention. | \[com.sn_friss_spoke\] |
|   | Manage insurance operations by creating policies, updating claims, and retrieving billing information directly within flows. | \[com.sn_guidewire_spoke\] |
[Table 2. FSO insurance application spoke details]

{#spokes__table_wt3_hrr_5xb}