Agent assist

  • Rversion finale: Australia
  • Mis à jour 12 mars 2026
  • 1 minute de lecture

    • Learn about how the Workspace Agent assist functions with Configurable Workspace.

    Agent assist provides agents with automatic search results that show possible solutions for records they open. Configure Agent assist in Configurable Workspace by configuring a record page with a Glide form data source and a Contextual Sidebar. For more information, see Agent assist Overview on the ServiceNow Developer Site.
    Remarque :
    You may need to log in to the Developer Site to see the content.

    For more information about using contextual search for Agent Assist, see Contextual search.