Configure a learning system

Configure the learning system so that the schedule flow pulls learning content from the third-party system into a ServiceNow instance.

Avant de commencer

Role required: learning_admin

Procédure

1. Navigate to Learning > Administration > Learning System Configuration.
2. Select the required learning source and set the Active field to true.

   Tableau 1. Learning System Configuration

   Field	Description
   Learning source	Record of the learning management system in Enterprise Service Management Integrations Framework.
   Active	Option to indicate that the source is available for use.
   Learning system	External learning management system to which the record is associated.
   Reassign completed course	Option to reassign the completed course.
   Support assign course	Option to indicate whether a particular external system allows a course assignment API.
   Sync course activity days	Option to specify the number of days that is considered for synchronizing course progress between the external learning management system and a ServiceNow application.
   Logo	Option to include a logo of the source.

3. Click Update.