Configure resource conversion formula
Configure the resource conversion formula.
Avant de commencer
Role required: sn_hr_wfo.admin
Procédure
- Navigate to All > Workforce Optimization for HR > Demand Forecast > Resource conversion formula.
- Click New.
-
On the form, fill in the fields.
Tableau 1. Forecast Configuration form Field Instructions Name Name for the resource forecast configuration. Type Type is set to Resource Conversion Formula. Formula Formula to calculate the forecasted number of agents that you need. In the Related Links section, do the following:
- Click Browse Forecast Configuration, select the forecast configuration to add to the formula and click Add.
- Click the Browse Forecast Parameter, select the
forecast parameter to add to the formula and click
Add.Remarque :FC refers to Forecast Configuration and FP refers to Forecast Parameter.
- Click Submit.