Use ERP Data action details for flows

  • Rversion finale: Australia
  • Mis à jour 12 mars 2026
  • 2 minutes de lecture

    • After you're done creating and managing your model in Zero Copy Connector for ERP, go to Workflow Studio and use the Use ERP Data action to test your model's inputs and outputs. You can then build a flow with the action to incorporate ERP (Enterprise Resource Planning) data into the ServiceNow AI Platform.

    For information on using the Use ERP Data action to retrieve ERP data, see Building flows to read or update the ERP system.

    Roles and availability

    Available as part of Zero Copy Connector for ERP.

    Role requirements
    This action requires roles granted by delegated development or assigned to the user. For more information, see User access to Workflow Studio flows.

    Inputs

    Provide a value for each input that your action needs. To add dynamic values, you can also select data pills using the pill picker.

    ModelName
    Data type: Dynamic Choice

    Name of the ERP model that contains the read or update operation. The model must already be created, and have the read or update operation defined in Zero Copy Connector for ERP. For more information, see Managing how models read and update the ERP system.

    ModelOperation
    Data type: Dynamic Choice

    Whether to Read or Update the ERP system. The read or update entity must already be defined in Zero Copy Connector for ERP. For more information, see Add an entity to a model.

    Required Fields
    Data type: Dynamic Template

    Fields that are required for the operation. Fields must already be defined as required input parameters when you manage the model in Zero Copy Connector for ERP. For more information, see Manage input parameters for a Zero Copy Connector for ERP model operation.

    Optional Fields
    Data type: Dynamic Template

    Fields that are optional for the operation. Fields must already be defined as optional input parameters when you managed the model. For more information, see Manage input parameters for a Zero Copy Connector for ERP model operation.

    System
    Data type: Reference

    Name of the connected ERP system. For more information, see Working with ERP systems in Zero Copy Connector for ERP.

    Outputs

    You can use these outputs as inputs for other items.

    Action status
    Data type: Object

    Data pill that contains the current runtime details about the action. The Action Status object consists of a code and a message.

    Don't Treat As Error
    Data type: True/False

    Option to report the Action Status as an error or a success when returned to a flow.

    Error Message
    Data type: String

    String data pill containing the error message produced by the action, step, or system operation.

    Response
    Data type: Dynamic Object

    Requested data that's returned from the ERP system. For more information, see Choose output parameters for a model.