Add Slack connection in ServiceNow instance

  • Rversion finale: Australia
  • Mis à jour 12 mars 2026
  • 1 minute de lecture
  • Add the Slack connection in Workflow Studio to configure the Slack spoke.

    Avant de commencer

    Role required: admin

    Procédure

    1. Navigate to All > Process Automation > Workflow Studio.
    2. Click the Integrations tab.
    3. Under Connections, the Outbound connections are displayed by default.
      Remarque :
      You can add multiple connections for your Slack spoke; one for each Slack workspace.
    4. On the Slack spoke tile, click View Details.
    5. In the Connections page, click Configure.
      The pop-up window displays a blank Configure Connection form.
    6. On the form, fill these values.
      Tableau 1. Configure Connection form
      Field Description
      Connection URL URL to connect to Slack. Enter https://slack.com.
      Credential Name Name to identify the credential record. For example, Slack Cred.
      OAuth Name Name to identify the OAuth record. For example, Slack OAuth.
      OAuth Client ID Client ID of your Slack app.
      OAuth Client Secret Client Secret of your Slack app.
      OAuth Redirect URL Redirect URL provided in your Slack app. This value is auto-populated.
    7. Click Configure and Get OAuth Token.
    8. In the pop-up window, click Allow.
      The OAuth Access token is generated for the Slack spoke.