Set up Cisco Webex Meetings spoke

Integrate your ServiceNow instance and the Cisco Webex Meetings application by creating a custom OAuth application in Cisco DevNet to authenticate ServiceNow requests.

Avant de commencer

• Request an Integration Hub subscription.
• Activate the Cisco Webex Meetings spoke.
• Role required: admin.

Create a Webex OAuth application in Cisco DevNet

Create a custom OAuth application in Cisco DevNet to enable OAuth 2.0 authentication with the Cisco Webex Meetings spoke.

Avant de commencer

Webex Meetings requirements:

• Webex Meetings account
• Role required: Webex Meetings administrator

Procédure

1. Navigate to https://developer.webex.com/ and log in.
2. Click on your profile icon and select My Webex Apps.
3. Click Create a New App.
4. Click Create an Integration.
5. On the form, fill in the fields.

   Field	Value
   Integration name	Name of the integration as it appears in Webex. For example, ServiceNow integration.
   Icon	Icon that displays in Webex. Upload your own icon and select from the available default icons.
   App Hub Description	Short description about the integration.
   Redirect URI(s)	https://<instance-name>.service-now.com/oauth_redirect.do, where <instance-name> is the name of your ServiceNow instance
   Scope	Webex Meetings application scope permissions you want the application to support. Remarque : Select the admin_schedule_read scope for the integration.

6. Click Add Integration.
   After the integration is successfully created, the values of Client ID and Client Secret are displayed.
7. Record the client ID and client secret to register the application as a third-party OAuth provider on your ServiceNow instance.

Configure a connection for Cisco Webex Meetings spoke

Add and configure a Cisco Webex Meetings connection to authenticate ServiceNow requests in the Cisco Webex Meetings spoke.

Avant de commencer

Role required: admin

Procédure

1. Navigate to All > Process Automation > Workflow Studio.
2. Click the Integrations tab.
3. Under Connections, toggle and enable the Outbound connections.
4. Locate the Webex connection alias and click View Details.
   • To configure the default connection and credential alias record that is shipped along with the Cisco Webex Meetings spoke, click View Details.

     

   • To manage more than one Cisco Webex Meetings spoke connection records, you should create a new child alias record by clicking Add Connection. For more information about using multiple connections, see Supporting multiple connections.

   If you are configuring the spoke for the first time, click Configure. Otherwise, click Edit.

   

5. On the form, fill in the fields.

   Tableau 1. Connection form

   Field	Description
   Connection Information
   Connection URL	https://<site>.webex.com/WBXService/XMLService, where site is the name of your Webex site.
   Webex Admin User Name	User name for the Webex administrator account.
   Credential Information
   OAuth Client ID	Client ID you created during the Webex app configuration.
   OAuth Client Secret	Client Secret you created during the Webex app configuration.
   OAuth Redirect URL	https://<instance-name>.service-now.com/oauth_redirect.do, where instance-name is the name of your ServiceNow instance.

   

6. Click Configure and Get OAuth Token.

Résultats

The spoke is configured and ready to be used.