Demand Management process flow

  • Rversion finale: Australia
  • Mis à jour 12 mars 2026
  • 1 minute de lecture

    • The Demand Management process flow consists of the following tasks.

    Important :

    Demands are available in the Next Experience for Demand Management. For more information, see Next Experience for Demand Management.

    The workspace provides additional value beyond the legacy experience, including Playbook, Docs, and the ability to define different governance processes using playbooks.

    If you have Portfolio Planning Workspace or Strategic Planning Workspace, you can use the Next Experience for Demand Management to create and manage your demands.
    • New customers: Use Next Experience for Demand Management to create and manage your demands.
    • Existing customers: If you already have demands in the classic UI, you can continue using it. However, we recommend moving to the Next Experience for Demand Management, as your existing demands are automatically available there.
    Tableau 1. Demand Management Process Flow
    Task Description
    Submitting ideas
    Any user can submit ideas from the following locations:
    • Service Catalog > Can We Help You > Submit Idea.
    • Self-Service > Ideas > Create New.
    Remarque :
    Submitters or collaborators can edit their ideas as long the idea is in the Submitted state.
    Creating demands Demand managers and demand users can create demands using the Demand Management application.
    Alternatively, any user can create demands from the following locations:
    • Service Catalog > Can We Help You > Create a new demand.
    • Self-Service > Demands > Create New.
    Remarque :
    Requesters or collaborators can edit their demands as long as the demand is in the Draft state.
    Adding details to demands Demand managers can add details to a demand request by adding demand tasks, stakeholders, requirements, risks, decisions, and resource assignments.
    Assessing demands Decision makers can use assessment results and the demand backlog when determining which demands to approve or reject.

    Demand managers can decide if the assessment should be triggered for the demand using the Assessment Required field on the demand form.
    Completing demands Demand managers can set a demand to Completed when work on the demand is complete.