Check which plugin contains a required pattern

Since ServiceNow releases discovery patterns using two different plugins, you may need to check which plugin to install or upgrade.

Avant de commencer

Role required: service_mapping_admin

Pourquoi et quand exécuter cette tâche

ServiceNow releases all discovery patterns using the following applications:

Discovery and Service Mapping Patterns (sn_itom_pattern)

This application provides the latest versions of discovery patterns the original version of which ServiceNow released on ServiceNow Store.

Visibility Content (sn_pattern_design)

This application supplies the updated version of the patterns that were part of the family releases up until Tokyo.

Procédure

1. Navigate to All > Pattern Designer > Discovery Patterns.
2. Display the Application column.
   1. Click Personalize List.
   2. In the Personalize List Columns dialog box, select Application under Available, and click the right arrow.
3. Facultatif : You can filter out shared libraries to see only patterns in the list.
4. Search for the relevant pattern in the list.
5. Check to which application it belongs.

   Global stands for Visibility Content.