Customize your alert list view

You can create one or more customized alert list views that show only the information pertinent to you. For example, you might want to focus only on the alerts for application services in a specific location, or only the alerts for application services of high criticality.

Avant de commencer

Remarque :

The Operator Workspace interface is available only to customers who have upgraded from a release prior to the Utah release. New customers as of the Utah release can use the Service Operations Workspace for ITOM, which offers an enhanced UI for managing alerts.

Role required: evt_mgmt_operator

Procédure

1. Navigate to Event Management > Operators Workspace.
2. On the Lists tab, click My Lists.

   

3. Click + New list, fill in the form with name and filter conditions, and then click Save.

   

   The list appears on the My Lists tab.

   Remarque :

   The list applies only to application services, and not to application service groups. The groups appear whether or not they match the filter, and whether or not they contain any services that match the filter.