Request Change Management - Standard Change Template Intelligence

  • Rversion finale: Australia
  • Mis à jour 12 mars 2026
  • 1 minute de lecture

    • To activate Change Management capability that uses Predictive Intelligence to identify change clusters and propose standard change templates, request the Change Management - Standard Change Template Intelligence plugin (com.snc.change_management.ml.sctp) through the Now Support Customer Service system.

    Avant de commencer

    Role required: maint

    Pourquoi et quand exécuter cette tâche

    The Change Management - Standard Change Template Intelligence plugin (com.snc.change_management.ml.sctp) plugin activates these related plugins if they are not already active.
    Tableau 1. Plugins for Change Management - Standard Change Template Intelligence plugin
    Plugin Description
    Change Management - Predictive Intelligence Core

    [com.snc.change_management.ml]

    		 Enables you to use Predictive Intelligence in Change Management.

    Procédure

    1. Navigate to All > System Applications > All Available Applications > All.
    2. Select Request plugin to open the Activate Plugin form on Now Support.
    3. On the Activate Plugin form, provide the following information.
      Tableau 2. Activate Plugin form
      Field Description

      What is your target instance

      Select the instance that you want to activate the plugin on.

      Which plugin would you like to activate

      Select the name of the plugin to activate.

      Remarque :
      If the system doesn't list the plugin you want or if you're activating the plugin on an OEM or on-premise instance, select the Plugin I'm looking for is not listed check box and then enter the name of the plugin.

      Select Maintenance Date and Time

      Select the date and time to activate the plugin.

      For example, see the following form to activate the Event Management plugin on an instance named SNC Instance.

    4. Select Submit.
      After the maintenance window, the system installs the plugin on your instance. To confirm the installation, go to the Installed tab in the Application Manager.