Link to related records

Rversion finale: Australia

Mis à jour 12 mars 2026

1 minute de lecture

A notification can link to a related record by specifying a reference field in front of the ${URI} or ${URI_REF} parameters.

Format the related record link as follows:

${<reference field that contains the related record you want to display>.URI}
${<reference field that contains the related record you want to display>.URI_REF}

For example:

Tableau 1. Related records
Related record to provide link to	Notification record table	Reference field	Samples
Related task record to be approved from an approval notification	Approval [sysapproval_approver]	Approval for [sysapproval]	${sysapproval.URI} ${sysapproval.URI_REF}
Related problem record in an incident notification	Incident	Problem [problem_id]	${problem_id.URI} ${problem_id.URI_REF}

For example, the following notification template produces the email links in the picture below:

Click here to view Incident: ${URI_REF}
Click here to view Related Problem: ${problem_id.URI_REF}