Complete the offline application purchase transaction

Complete the application purchase transaction from your ServiceNow instance after purchasing the application offline, without navigating to the ServiceNow Store.

Avant de commencer

Remarque :

Legacy Application Manager is being prepared for future deprecation. It will be hidden but will be accessible through bookmarks and supported until Legacy Application Manager is fully deprecated. For details, see the Deprecation Process [KB0867184] article in the Now Support knowledge base.

A new Application Manager experience is available. The new experience simplifies the process of managing your licensed applications by consolidating them in one convenient location, displaying all applications, plugins, installed applications, and available updates. For more information, see Application Manager.

Role required: admin

Procédure

1. Navigate to System Application > All Available Applications > All.
2. Search for the required application and click the application record and click Install.
   Remarque :

   Option to install the application is available after the application is purchased offline. Also, the indicator Click install to complete purchase is displayed in the application tile.
3. Enter your Now Support credentials.
4. Click Sign in.
5. Select the I read and accept terms of use above check box.
   You can download the terms and conditions documents.
6. Click Continue.
   Application is purchased and is ready to be installed.

   Remarque :

   If the application isn't compatible with the version of your ServiceNow instance, an error message is displayed informing you the same.
7. Click Install.