Activate Email - Support for Email Processing by Microsoft Graph API

  • Rversion finale: Australia
  • Mis à jour 12 mars 2026
  • 1 minute de lecture

    • You can activate the Email - Support for Email Processing by Microsoft Graph API plugin (com.glide.email.graph) for Notifications if you have the admin role.

    Avant de commencer

    Role required: admin

    Procédure

    1. Navigate to All > System Applications > All Available Applications > All.
    2. Find the Email - Support for Email Processing by Microsoft Graph API plugin (com.glide.email.graph) using the filter criteria and search bar.

      You can search for the plugin by its name or ID. If you cannot find a plugin, you might have to request it from ServiceNow personnel.

    3. Select Install to start the installation process.
      Remarque :
      When domain separation and delegated admin are enabled in an instance, the administrative user must be in the global domain. Otherwise, the following error appears: Application installation is unavailable because another operation is running: Plugin Activation for <plugin name>.
      You will see a message after installation is completed. For information about the components installed with a plugin, see Find components installed with an application.