ServiceNow provided integrations

ServiceNow provides many integrations as part of the platform.

These integrations are considered part of the platform and are provided at no additional charge.

Tableau 1. Provided Integrations

Integration	Type	Integration Point
Altiris (version 6.5)	MID Server	CMDB
Google Maps	Web services	Varies
Google Custom Search	Web services	Knowledge
Integration — IBM Watson Conversation Service	Web services	Varies
Microsoft SMS / SCCM	MID Server	CMDB
Verizon eBonding	Web services	Incident

• Set up Google Maps API
  You enable the geolocation feature using the appropriate entries from a Google Maps API for Business license, or a Google Maps JavaScript API Key.
• Microsoft SCCM integration
  The Microsoft SCCM integration is a one direction import of SCCM data into the ServiceNow Configuration Management Database (CMDB).
• Migrate the Verizon eBonding Integration to a Production System
  This topic outlines the tasks required for moving the Verizon eBonding integration from a Dev/Test environment to a Production environment.
• Legacy: Altiris integration 2.0
  The Altiris integration is deprecated in the Istanbul release.