Delete an application

  • Rversion finale: Australia
  • Mis à jour 12 mars 2026
  • 1 minute de lecture

    • As an administrator, you can delete custom applications that are no longer needed. Generally, you only delete applications that have never been shared with other instances.

    Avant de commencer

    • To ensure that you can reinstall the application later, first publish a backup of your application to the ServiceNow application repository, ServiceNow Store, or an update set. See Application sharing.

    Role required: admin

    Pourquoi et quand exécuter cette tâche

    This process ensures that the system can support any published applications. When you delete an application, all the records that are associated with the application, such as tables, business rules, and menus, are also deleted.

    Procédure

    1. Log in to the instance from which you want to delete the installed application.
    2. Navigate to All > System Applications > My Company Applications.
    3. Select the application that you want to delete.
    4. In the application record, select Delete.
      A confirmation message indicates if any application files are associated with the application you’re deleting.
    5. Select the appropriate option.
      OptionDescription
      Show Files Navigate to a listing of files associated with the application record. Review this listing and determine how to remove the files before deleting the application itself.
      Delete Delete the selected application.
      Cancel Cancel deletion of the files associated with the selected application.
    6. In the confirmation message box, enter delete and select OK.
      If any remaining metadata files are associated with the application record, the system prevents its deletion until all associated files are removed.

    Résultats

    Unless the application extends other applications, or files are still associated with the application, the system deletes the application.
    Remarque :
    If an application is linked to Source Control (that is, the Git repository), you must also delete the Git configuration record for an application in the Repository Configurations (sys_repo_config) table. Without deleting this record, the application can't be reimported from Source Control on this instance.