Activate Field Encryption

Activate either Field Encryption Starter or Field Encryption Enterprise.

Avant de commencer

Role required: admin

ServiceNow has replaced Column Level Encryption with Field Encryption beginning in the Yokohama release.

In the Yokohama release, customers that have not previously used Column Level Encryption may start using either Field Encryption Starter or Field Encryption Enterprise under the new entitlement structure.

Customers that were using Column Level Encryption in previous releases, and who want to begin using Field Encryption, have the following options:

Field Encryption Starter

Column Level Encryption Starter customers can install Field Encryption Starter with no need for re-implementation. Field Encryption Starter takes over the existing configuration and adds new features seamlessly.

Avertissement :

There are differences in entitlement between Column Level Encryption Starter and Field Encryption Starter. Before installing Field Encryption Starter, ensure that your configuration complies with the entitlements. For information on entitlements for Field Encryption Starter, see Exploring Field Encryption.

Field Encryption Enterprise

Column Level Encryption Enterprise customers should work with their account teams to ensure they have the correct entitlement for Field Encryption Enterprise. Once that happens, the Field Encryption Enterprise plugin will be available to install in their instances.

Important :

Column Level Encryption Enterprise does not automatically grant an entitlement to Field Encryption Enterprise, as it is a different, but replacement, product.

Procédure

1. Navigate to All > System Definition > Plugins
2. Under Search your licensed applications and plugins, search for Field Encryption.
   The search should reveal the plugin. If you purchase a subscription for Field Encryption Enterprise, you can also see this plugin available.

   Important :

   To activate Field Encryption Enterprise, you must first purchase a subscription. Your account manager can arrange to have the plugin activated on your organization's production and non-production instances, generally within a few days.
3. Select or Field Encryption Enterprise, then select Install.
   Remarque :

   When domain separation and delegated admin are enabled in an instance, the administrative user must be in the global domain. Otherwise, the following error appears: Application installation is unavailable because another operation is running: Plugin Activation for <plugin name>.