Authenticator Applications

  • Rversion finale: Australia
  • Mis à jour 12 mars 2026
  • 1 minute de lecture

    • Use third party authenticator applications to generate temporary MFA pass codes.

    An authenticator application is third-party software that generates temporary pass-codes. You can use these pass-codes along with your password to login into an instance that requires multi-factor authentication (MFA).

    If your administrator has enabled MFA on your instance, you see a prompt for a pass-code after entering your user and password during login.

    TOTP setup

    ServiceNow requires authenticator applications that support Time-based One-time Passwords (TOTP).

    ServiceNow tests MFA with the following authenticators:
    • Google Authenticator
    • Microsoft Authenticator
    • LastPass Authenticator
    • Authy
    • FreeOTP
    • Duo
    • Okta Verify
    Remarque :
    Other authenticators not listed might also be compatible, but are not tested by ServiceNow.