MFA Metrics

  • Rversion finale: Australia
  • Mis à jour 12 mars 2026
  • 1 minute de lecture

    • View the different MFA metrics to understand the MFA adoption and usage.

    MFA related metrics are available in Security Center. Security Center is a free application that you can download from the ServiceNow Store. For more information about Security Center, see Security Center landing page.

    On Security Center, use the bar at the top of the page to navigate between the security monitoring console sections and select Security Metrics tab.

    Following are the MFA metrics:

    • Users enrolled for MFA: Total count of users enrolled to use MFA.
    • Users using MFA bypass: Total count of users who are circumventing multi factor authentication.
    • High privileged non-mfa user: Total count of high-privileged users that are not using MFA.
    • Active MFA users: Total count of MFA users that are active on your instance.
    • Locked out MFA users: Total count of MFA users who are locked out on your instance.
    • Local logins not protected by MFA: Users that logged in without MFA.

    For more information about Security Metrics, see Security metrics.