Enable CAPTCHA for customer registration

Reduce the risk of requests by malicious bots by enabling CAPTCHA for customer registration.

Use the sn_customerservice.captchaEnabled system property to determine whether CAPTCHA validation is enabled for customer registration on the Customer Service Management Portal. Use CAPTCHA validation to help prevent potentially malicious bots from automatically submitting requests against an application.

Set the system property sn_customerservice.captchaEnabled to true to enable CAPTCHA validation. If the property isn’t on the System Properties [sys_properties] table, the default value is true.

More information

Attribute	Description
Technical configuration name	sn_customerservice.captchaEnabled
Plugin applicability	Customer Service Management
Security risk	CAPTCHA validation helps prevent potentially malicious bots from automatically submitting requests against an application.
Common Vulnerability Scoring System (CVSS) score	3.7
Common Vulnerability Scoring System (CVSS) rating	Low
Functional impact	Registering users may have a negative experience from having to pass the CAPTCHA validation.
Dependencies and prerequisites	None
Data type	Boolean
Base system value	true
Fallback value	true
Recommended value	true

To learn more about adding or creating a system property, see Add a system property.