History List

The history list displays each change as its own row in the change list.

Figure 1. View History List

Click on a row item to view additional details about the change.

Figure 2. View List Change

Requirements

To view a history list, the following requirements must be met.

Auditing

Auditing for the table must be enabled to view a history list.

ACLs

By default, the List history option is only available to users with the admin user role. To enable this option to non-admins, create a custom ACL rule granting read access to the Record History [sys_history_set] table.

Roles

At least one of the roles that the user has must be included in the glide.history.role property, which includes the itil role by default.